Letting Fees UK

My Lettings Fees is a comparison site for letting agent fees.

Lettings Fees UK is a Generation Rent project to make researching letting fees easy. You can see info for each council in the explore screen, or use the stats page for the overall picture.

www.lettingfees.co.uk

SHELTER

A national charity who provide advice, information and advocacy on housing issues and homelessness.

They have a free housing advice helpline 0808 800 4444 (open 8am–8pm on weekdays and 8am–5pm on weekends, 365 days a year). They wont give legal advice, but they’ll point you in the right direction to resolve issues.

www. england.shelter.org.uk/get_advice/private_renting

GOV.UK – PRIVATE RENTING

In all privately rented property, you have certain rights and responsibilities, which are detailed on this Government website.

www.gov.uk/private-renting/your-rights-and-responsibilities

MAKE IT CHEAPER - LANDLORD OR TENANT

In addition to the Government information above, this user friendly guide outlines where the responsibility for common aspects of the tenancy is likely to fall; with the landlord or with the tenant.

www.makeitcheaper.com/landlord-vs-tenant

LONDON PROPERTY LICENSING

London Property Licensing has developed a website offering simple, impartial and expert advice about property licensing and the regulation of private rented homes.

www.londonpropertylicensing.co.uk

CITIZENS ADVICE BUREAU

We recommend consulting these self-help sections from Citizens Advice before taking other legal advice: www.adviceguide.org.uk/england/housing

If you still need to speak with someone you’ll have to que, but once you get in, the staff at the CAB really know their stuff.

www.citizensadvice.org.uk

THE PROPERTY OMBUDSMAN

If your Property Management Agent is a member of TPO scheme and there is a dispute, you have access to an independent dispute resolution service, where you can expect a fair and reasonable judgment of your complaint.

www.tpos.co.uk

LAND REGISTRY

This is a government website where you can find out everything you need to know about who owns what property.

www.landregistry.gov.uk

ASSOCIATION OF RESIDENTIAL LETTING AGENTS

A professional self-regulating body that requires members to adhere to By-laws and a Code of Practice. Find out if your agent is a member: www.arla.co.uk/find-agent.

If you have a complaint against one of their members, NFoPP Regulation can investigate for you. They have the power to take action against any members who breach the rules.

www.nfopp-regulation.co.uk/how-we-regulate/professional-standards

POWYS COUNTY COUNCIL (Office of Fair Trading)

The Estate Agents Act 1979 regulates estate agency work. Its purpose is to make sure that estate agents act in the best interests of their clients. The OFT has passed responsibility for the 1979 Act on to Powys County Council, who now carry out the following:
•  Issuing individual banning or warning orders under the Act
•  Maintaining a public register of such banning or warning orders
•  Providing specific advice and guidance to businesses and consumers about their rights and obligations under the Act

www.powys.gov.uk/estateagency

SMALL CLAIMS COURT

If you’ve exhausted all the other options and are considering legal action, the Small Claims Court is a straightforward, affordable way to exercise your legal rights. This MSE guide gives a great overview of the procedure.

www.moneysavingexpert.com/reclaim/small-claims-court

COMPANIES HOUSE

The official website to find out about any company registered in the UK. There is also Company Check where you can find some basic information free (incorporation date, name of directors etc).

www.companieshouse.gov.uk/toolsToHelp/findCompanyInfo

GENERATION RENT

Generation Rent campaigns for professionally managed, secure, decent and affordable private rented homes in sustainable communities. If you like what they do, why not join them?

www.generationrent.org

LEASEHOLD LIFE

An award winning leasehold and private renting information site. Combining personal experiences and articles from a number of top industry professionals, you can also find regular updates on leasehold case law.

www.leaseholdlife.info

THE SITE

Here you can find testimonials and advice on everything ‘from coping with crappy landlords to miraculously managing to buy your own house’

www.thesite.org/housing

NEWS ON THE BLOCK

A site/magazine that provides help and advice to flat owners (leaseholders) and professionals working in the residential flat industry.

www.newsontheblock.com

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